Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
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AfterDamage Restoration Before & After in Miami Beach, FL
We’ve restored over 12,000 homes since 2011, and every job starts with the same thing: a photo. Here’s what professional restoration actually looks like on Miami Beach properties, from first arrival to final walkthrough. The Haven Standard requires a documented photo record on every visit, so we have the proof. Now you can see it too.
Recent Transformations
Water Damage Restoration: Flooded Ground-Floor Condo in South Beach
The caller reported “a little moisture” near the baseboard. Our moisture meter told a different story: 28% wood moisture content in the oak flooring, well above the 16% threshold for salvage. The condensate drain line on the third-floor HVAC unit had been dripping for eleven days through a chase wall into this ground-floor unit on Pennsylvania Avenue. We extracted 340 gallons of standing water, deployed a Phoenix 200 MAX dehumidifier and four Dri-Eaz airmovers, and established a psychrometric drying plan targeting 30% relative humidity. Daily moisture logs went to the carrier. Tertiary drying completed in 72 hours. The owner received a written price before we started, a photo record of every visit, and a signed 365-Day Done Right Promise. The flooring was saved. The claim was paid in full.
Mold Remediation: Hidden Colony Behind Bathroom Tile in Mid-Beach
A persistent musty smell led the owner to call us after another company quoted $8,400 with no written scope. We performed a free second opinion. Air sampling showed 1,200 spores per cubic meter of Stachybotrys, against an outdoor baseline of 180. The colony originated from a slow grout failure in a 1960s cast-iron shower pan, a pattern we see regularly in Mid-Beach buildings between 41st and 63rd Street. We established negative air containment with HEPA filtration, removed the tile and cement board to expose the stud cavity, treated with an EPA-registered antimicrobial, and dried the structure to below 12% moisture content. A third-party industrial hygienist collected post-remediation air samples. The colony was eliminated, not encapsulated. The written scope was delivered before work started, per Haven Standard, Clause 1. The final invoice matched the written price exactly.
Fire & Smoke Damage Restoration: Kitchen Grease Fire in North Beach
Protein fires leave nearly invisible residue that standard cleaning misses completely. This North Beach kitchen on Harding Avenue looked “just smoky” to the owner. Our inspection with UV light revealed hydrophilic carbon deposits on every vertical surface within the thermal plume zone, extending through the soffit and into the attic insulation. We performed ultrasonic cleaning on the metal cabinet hardware, soda blasting on the charred oak trim, and thermal fogging with a buffered neutralizer to break the odor bonds at the molecular level. The HVAC ductwork required full contact cleaning because the system had been running during the fire. We documented every step with timestamped photos for the adjuster. The owner had a written price before any work started and a 365-Day Done Right Promise on the finished restoration.
Storm & Disaster Restoration: Hurricane-Impact Roof Breach in Surfside
The roof membrane peeled back during a September storm, and rainwater followed the truss line into a second-floor bedroom and the hallway below. By the time the owner called, the ceiling drywall had saturated to 34% moisture content and the fiberglass insulation was non-salvageable. We installed emergency roof tarping within four hours of the call, then set up a vapor pressure differential drying system using Injectidry hoses fed into the ceiling cavity. This technique forces dry air into the interstitial space without removing the intact drywall below, saving the decorative plaster finish that would have cost $7,200 to replicate. Moisture logs went to the carrier daily. The reconstruction phase included new insulation, drywall, texture match to the original skip-trowel pattern, and paint. The written scope was agreed before reconstruction began. The 365-Day Done Right Promise covers the finish work.
Sewage Cleanup: Category 3 Backup in Collins Park Commercial Unit
A municipal line surcharge during heavy August rainfall pushed raw sewage through a floor drain in a Collins Park retail space on Collins Avenue. Category 3 water carries enteric pathogens, and porous materials in the wetted area cannot be sanitized, only removed. We extracted the black water, removed 340 square feet of LVT flooring and the saturated underlayment, and cut drywall to 24 inches above the maximum water line per IICRC S500 protocol. The concrete slab was cleaned with an antimicrobial, then sealed with a penetrating blocker. We deployed a Phoenix R200 dehumidifier and achieved below-60% relative humidity in 48 hours. The owner received a written price before we started, a photo record of every phase, and direct coordination with their adjuster. No scope creep. The space reopened with a clearance letter from a third-party industrial hygienist.
Biohazard & Crime Scene Cleanup: Unattended Death in Normandy Isles
This is the work no one wants to need and no one should have to do alone. A property manager in Normandy Isles called after a tenant was not discovered for several days in a studio apartment. We responded with a team trained in bloodborne pathogen protocols and OSHA 29 CFR 1910.1030 compliance. All porous materials in the affected zone were removed as medical waste, the subfloor was treated with an enzymatic cleaner and sealed, and the unit was restored to safe occupancy standards. We worked directly with the Miami-Dade County Medical Examiner’s office for release timing, and we provided the property owner with complete documentation for their records and any insurance requirements. The work was performed under a written scope agreed before entry, with no surprises. Discretion is part of the service.
Want Results Like These?
Every job you see here followed the same process: a live person answered the call, a trained technician arrived with a moisture meter and a camera, and you received a written price before anyone started work. That’s Haven Standard, Clause 1. No exceptions in 14 years. If you’re dealing with damage now, call (786) 384-5591. We’ll document what we find, show you exactly what needs to happen, and put the price in writing before the first tool comes out. If you already have another company’s estimate, we’ll review it free. Alicia Brennan started this company because she saw too many homeowners lose their claims to documentation gaps. We’re here to close them.
Written by Alicia Brennan, Owner at DryMark Restoration Miami Beach, serving Miami Beach since 2011.